Welcome to Tooldox
This manual takes you through the company, the Employee Handbook you'll sign, and the pages for your own department. Read each page and click I read this page to unlock the next one.
We started Tooldox in 2023. Today our teams serve clients in the United States, from precast and engineering firms to online sellers who need reliable people behind their operations.
Whatever department you join, clients rely on the same things from you: careful work, honest time records and clear communication. They keep coming back because they trust the people behind Tooldox. You are now one of those people.
Ask questions early, take pride in your work, and help the person next to you. We're glad you're here.
The Founders
Arvie and Ryanne Manahan
The company
Structure, grades, schedules, pay and conduct.
Employee Handbook
Company rules. Ends with your signed acknowledgement.
Your department
Precast, Inventory or Admin.
Reading record
Every page you completed, with date and time.
How Tooldox is organized
Tooldox Services, Inc. has two client-facing departments, Precast and Inventory, supported by a shared Admin department.
1605 Robinsons Equitable Tower
Pasig City, Metro Manila 1604
speakto@tooldox.com
0985-127-5555
Monday to Friday
24-hour operations on client time zones
Mission, vision & core values
Our purpose and the principles that guide how we work.
Mission
To inspire and deliver exceptional solutions in precast detailing, modeling, and engineering while expanding our expertise in Scan-to-BIM, architectural, and structural modeling, as well as supporting our growing inventory management services.
We are committed to exceeding client expectations through innovation, quality, collaboration, and lasting partnerships. By developing custom tools, improving workflows, and investing in our people, we strive to set higher industry standards while promoting professional growth, inclusivity, and a sustainable work-life balance.
Our mission is to make a meaningful impact on the industries we serve by delivering dependable solutions, embracing new technologies, and building relationships founded on trust, integrity, and excellence.
Vision
To become a recognized leader in precast detailing, modeling, and engineering, known for exceptional quality, innovation, and lasting client relationships.
We envision Tooldox as a company that continuously advances its expertise in BIM, Scan-to-BIM, architectural and structural modeling, and specialized business support services, including inventory management.
Through the development of custom tools and technologies, strong leadership, mentorship, and knowledge sharing, we aim to create opportunities for our people, strengthen the industries we serve, and positively contribute to our community.
We aspire to build a workplace where diversity, collaboration, professional growth, and work-life balance are valued, empowering our team to achieve excellence while helping shape the future of our industry.
Core values
- Leadership. Lead by example with integrity, professionalism and accountability, and build a culture of trust, respect and transparency.
- Accountability. Take ownership of actions and decisions, and hold each other to the company’s values and commitments.
- Diversity and Inclusion. Diversity drives innovation, and every team member should feel valued and able to contribute.
- Innovation and Excellence. Push the boundaries of precast modeling and beyond, and keep raising the bar.
- Continuous Learning and Growth. Support each person’s professional development and exploration of new technologies.
- Collaboration and Teamwork. Work together across all levels to deliver exceptional results for clients.
- Work-Life Balance. Support well-being through flexible work arrangements and wellness initiatives.
Ten grades, one ladder
Every position at Tooldox sits on a grade from L1 to L10. Your grade is in your contract. Moving up depends on demonstrated competence, performance, readiness and business needs, never on time served alone.
Your first week
Nobody expects full output on day one. This week is for setting up, learning how we work and meeting your team. Confirm schedule
Arrive & set up
- Sign remaining HR documents
- Get your work email
- Set up your workstation
- Register in Bundy Clock
Company & handbook
- Finish Parts 1 and 2
- Sign the handbook acknowledgement
Your department
- Finish Part 3
- Tools & standards training
Shadow your team
- Sit with your lead
- See real work end to end
First task
- A small, checked assignment
- End-of-week check-in
Who to ask
Your immediate supervisor is your first stop for anything about your work, your schedule or an absence. For pay, records and equipment, go to Admin.
Melody Anne Guevara
Sharon Gutierrez
Raponsel Macarasig
Andrea Steffan
- Payslips
- SSS · PhilHealth · Pag-IBIG
Kaye Superales
- Contracts
- Leave records
Arvie Manahan
- Accounts
- Equipment
Working on U.S. time
Our clients are in the United States, so our shifts follow their day. Shift assignments are set by management based on client needs. The full hours-of-work rules are in the Employee Handbook (Part 2).
Five 8-hour days, Monday to Friday.
Unpaid. Clock out and back in.
Paid. Coordinate timing with your supervisor.
Time logs and pay
Your pay is computed from your time logs. Clock in and out with Bundy Clock, our selfie-based app, at the start and end of your shift and around your meal break.
Incorrect or incomplete filings = incorrect or incomplete payouts.
Tooldox time-log rule
Twice a month
Cut-off dates: 8th and 23rd of each month.
Approved in advance
Work beyond your shift or on weekends needs management approval first.
Benefits
Onsite employees receive the following. Your contract has the exact terms and when each benefit starts. Confirm eligibility per department
HMO
Health coverage through Maxicare.
Paid leave
Vacation and sick leave.
Floating holiday
One extra paid day off a year, after one year of service upon regularization. Details in the handbook.
13th-month pay
Paid every December, as required by Philippine law.
Government contributions
SSS, PhilHealth and Pag-IBIG, deducted and remitted every month.
Overtime & holiday pay
For approved overtime and work on Philippine holidays, at legal rates.
Conduct and confidentiality
Clients trust us with their designs, products and customers' data. Protecting their information protects your job and everyone else's. Personal data is also covered by the Philippine Data Privacy Act of 2012.
- Keep client files and data on company systems only
- Lock your screen when you leave your desk
- Report a lost device or suspicious email right away
- Raise problems early with your supervisor
- Copy client files to personal drives, phones or USBs
- Post client details or screenshots online
- Share passwords or clock in for someone else
- Contact clients outside approved channels
Hours of work
You work five days and forty hours a week, Monday to Friday, on the shift management assigns based on client needs and business demands.
One hour
Reporting within one hour after your scheduled start is not tardy. You are still expected to make up the time.
One hour, unpaid
Mandatory. It doesn't count toward your 8 productive hours. Clock out when it starts and clock in when you return.
Two × 15 minutes, paid
Take them any time during your shift. Coordinate timing with your supervisor when needed.
No more than 2 hours past shift end
No weekend work either, unless management decides it's necessary for deliverables and approves it in advance.
Tardiness, undertime and absences
Regular attendance is one of your basic obligations. Late arrivals and early departures are recorded as occurrences, even when you make up the time.
Arriving after the 1-hour grace period, or coming back late from your meal break without approval.
Leaving before your shift ends or not completing your hours for the day. Needs prior approval from your supervisor or management.
| Absence situation | What you must do |
|---|---|
| Unscheduled absence | Notify your immediate supervisor or HR at least 2 hours before your shift, or as early as possible in an emergency. |
| More than 4 hours late | Counted as a half-day leave. File it for approval. |
| No notice, no approval | May be treated as unexcused or AWOL. |
| Typhoon or calamity | Lateness may be exempted from the count when management officially recognizes the event. |
Making up time and pay deductions
You owe 40 productive hours a week. Missed time can be made up, but making it up only fixes your hours. It doesn't erase the occurrence.
Hours worked to make up tardiness or undertime are never paid as overtime.
Tardiness and undertime can't be offset against overtime you worked.
Recovered hours don't remove a Habitual Tardiness or Undertime record, which can still lead to progressive discipline.
Leave, sick days and the floating holiday
File leave in advance whenever you can. When you're unwell, rest and recover, but tell your supervisor before your shift starts.
- Notify your immediate supervisor at least 2 hours before your shift.
- For absences of 3 or more days, consecutive or not, get a medical certificate or fit-to-work clearance from an accredited hospital, clinic or licensed physician.
- On your return, submit the certificate and file a sick leave form within 24 hours.
Without the required documents you may be sent home, unpaid until you comply, and face disciplinary action.
- Only for valid, justifiable reasons, with management approval.
- File in advance, except in emergencies.
- Not a substitute for attendance or schedule adherence.
- Excessive use can affect evaluations, regularization and disciplinary standing.
One extra paid day off, used your way
Eligibility
After 1 year of service upon regularization
Approval
Scheduled in advance with your supervisor
Use it
Within the calendar year it's awarded
No carry-over
No cash payout on separation
Remote work
We work on-site. Remote work is allowed only when circumstances reasonably prevent you from coming in, and only with management approval.
Corrective action
Discipline at Tooldox is progressive. Sanctions depend on how serious the offense is, how often it happens and your overall record. All disciplinary records stay in your personnel file.
| Class | Range of corrective action | Offense level |
|---|---|---|
| A | Coaching to Written Reprimand with Warning | Minor |
| B | Written Reprimand with Warning to Final Written Warning or Suspension | Minor to Serious |
| C | Final Written Warning or Suspension to Termination | Serious to Grave |
| D | Termination | Grave |
When an offense stops counting
Minor: 1 year. Serious: 2 years. Grave: never. A repeat offense within the period escalates the sanction and extends the period. The period is continuous, with no gaps.
Your whole record counts
Multiple violations, at once or over time, are weighed together. A clear pattern can be treated more seriously than any single act.
Patterns are reviewed
Repeated infractions across months or predictable misuse of leave may be treated as Habitual Neglect of Duty or Abuse of Company Benefits, up to termination.
Refer to the employee handbook for the full offense list and disciplinary table.
Amendment register
The handbook will change over time. Every change is issued as a numbered amendment. When one is published, everyone reviews it here and signs the acknowledgement again for the new revision.
| No. | Effective | Change | Sections |
|---|
Employee Handbook acknowledgement
Sign below to confirm you have reviewed this revision of the handbook. You can't continue to your department pages until you sign.
I acknowledge that I have received and reviewed the Tooldox Services, Inc. Employee Handbook, , including all amendments listed in the amendment register. I understand that I am responsible for following its policies, that questions should be raised with my immediate supervisor or HR, and that the company may amend the handbook, in which case I will review and acknowledge each amendment.
Choose your department
Company pages and handbook done. Pick the department in your contract to read your team's pages. If you're unsure, ask your supervisor.
The Precast Department
We deliver precast detailing and BIM projects: 3D Revit models, erection drawings and shop tickets that precast producers fabricate from. The department has two branches.
3D Revit models
Built from the client's architectural, structural and contract drawings.
Erection drawings
Layouts, piece geometry and connections for site erection.
Shop tickets
Piece-by-piece fabrication drawings, with bar lists and BOM.
Who owns what
Every activity has one accountable owner. Others execute or support, and every role works inside a boundary. Never assume signing authority from a title.
No drafting or management position approves structural design, calculations or engineered connection changes. That belongs to the authorized engineer. Internal checks never replace the engineer of record, precaster or client approval, and verbal direction never authorizes redesign or a changed release.
| Activity | Accountable | Executes / supports | Boundary |
|---|---|---|---|
| Portfolio priorities | L8 Project Director | Senior PM | Executive approves beyond delegated authority |
| Multi-project milestone oversight | L7 Senior PM | Project Manager | Project Director escalates portfolio risks |
| Major project scope & external release | L6 Project Manager | Assistant PM, Technical Lead, Modeling Lead | Engineer approves engineered design |
| Delegated small-project execution | L5 Assistant PM | Modeling & Production Lead | PM keeps formal release, scope and dates |
| Technical guidance & detailed ticket check | L5 Technical Lead / PM-approved checker | Modeling Lead; Detailer II peer support | PM keeps QC oversight and release |
| Daily modeling & ticket batches | L4 Modeling & Production Lead | Assistant Modeler II, Detailer II | No companywide staffing or HR authority |
| Complex model zones & revision mapping | L3 Assistant Modeler II | Assistant Modeler I | Lead/PM approves technical handoff |
| Basic model updates | L2 Assistant Modeler I | Assistant Modeler II coaches | No client or engineer approval |
| Moderate tickets & peer checks | L2 Architectural Detailer II | Detailer I | Checker/PM release process |
| Basic shop tickets | L1 Architectural Detailer I | Detailer II guides | No final checking authority |
| Engineering planning & review coordination | L7 Engineering Manager | Project Engineer II, Project Engineer I | Licensed engineer approves/seals; PM owns external release |
| Engineering calculations & ticket engineering review | L5 Project Engineer II | Project Engineer I | No sealing or engineered change without license and authorization |
| Supervised design support | L4 Project Engineer I | Reviewed by PE II / Engineering Manager | Cannot approve, release or seal |
| Engineered design & connection change | Engineer Authorized engineering | PM, Technical Lead, Lead identify conflicts | Never approved by drafting positions |
Safety or structural issues; missing or unapproved engineering or connection details.
Risk to a date, cost or resources; version conflicts or rework of issued marks.
Unresolved conflicts between teams go to management.
How a project runs
Every project moves through seven phases. Your PM tells you which work package is yours and when it's due; everyone on the team should know both.
Award & handover
Scope, drawings, specs, precaster standards, contacts, team roles.
Setup & kickoff
Controlled folders, client platform, grids. Schedule built backward from client dates.
BIM & erection
Model and erection drawings. RFIs for conflicts. Geometry stable before tickets.
Production detailing
Work packages released. Master tickets first. Daily assignments.
Check & submit
Independent check, correct, recheck, document.
Revisions
Log the change, assess impact, escalate cost or schedule, reissue.
Closeout
Final sets, archive, lessons learned.
Location, reference, the conflict, options, the decision needed and the needed-by date.
A Control_Mark groups identical pieces. A Control_Number is the unique serial of one physical piece.
Checking shop tickets
A quick visual glance is not a technical check. The person who prepared a ticket should never be its only checker.
- Basis: latest approved revision and references
- Identification: mark, quantity, revision
- Geometry: dimensions, openings, clearances
- Connections & inserts: embeds, plates, hardware
- Reinforcement & prestress: bars, mesh, strand
- Erection link: matches the erection drawings
- Constructability: can it be cast and erected?
- BOM & bar list: totals add up
- Close out: comment, return, recheck, document
Sheet, mark and detail, so the drafter can find and fix each one.
Means checked internally. It is not external submission approval.
Check against approved references. Send design questions to your PM.
Your day and revision control
Every precast role follows the same daily rhythm. Every piece of work leaves evidence: a dated dashboard entry, a controlled model or ticket package, an action register or an approved communication.
- Confirm approved incoming documents and revisions
- Review priorities and held work
- Check the dashboard and incomplete checks
- Record blockers with owner, deadline and decision needed
- Record deliverables with document versions
- List work needing review, recheck or on hold
- Give a progress and risk update
- Check workload against milestones
- Review checker errors and root causes
- Track open clarifications
- Agree one measurable improvement
Tools and standards
Tooldox owns the computers and software licenses you use. Use them for Tooldox work only, and never install software or scripts without approval.
| Tool | What you use it for | Access |
|---|---|---|
| Autodesk Revit | Models, erection drawings, shop tickets | Company license |
| PCToolbox | Tooldox Revit automation tools | Approved versions only |
| AutoCAD · Navisworks | Client CAD files, model review | Company license |
| Revit Server | Central models shared by the team | Office network or VPN |
| Bluebeam Studio · ACC / BIM 360 | Client markups and project files | Invite from PM or client |
| Production Dashboard | Assignments, piece status, drawn-by and checked-by | Tooldox login |
Work in your own model
Link reference models into your host model and manage visibility and worksets from there. Don't edit someone else's file.
Verify, report, don't deploy
Check tool output. Report bugs with the version and steps to reproduce. Never run unapproved scripts on live projects.
Career paths in Precast
In Project Management, two entry tracks meet at Modeling & Production Lead, then split into a technical track and a delivery track. Engineering has its own ladder. Progression requires documented performance, not tenure alone.
There is no L6 engineering post. Engineering titles never imply professional licensure; sealing and formal approval stay with an appropriately licensed, authorized engineer.
Months 3, 6, 9, 12
Baseline at assignment, monthly check-ins, formal reviews quarterly. Every rating needs a real project example, a reviewer and dated evidence.
1–5, minimum 3.0
Weighted average across your role's competencies, with at least 3.0 in every core competency. A high score never offsets a safety, integrity or approval-boundary failure.
Evidence plus need
Needs a vacancy, business need, sustained quality, communication, mentoring and scope discipline. Executive and HR control formal job changes.
Your role
Select the position in your contract. This is your job description in short: what you own, how your day runs, where your limits are and how you're measured.
The Inventory Department
Our inventory team supports an online auto-parts business: identifying and recording dismantled parts, and looking after customers, offers, returns and shipping.
Your role
Select the position in your contract to see your duties, workflow and how you're measured.
Working rules
Verify, record, escalate. A wrong part record or an unauthorized promise costs the client money and trust.
- Check that images and instructions are enough before you encode
- Flag uncertain parts instead of guessing
- Check for duplicates and keep a change trail
- Answer customers with verified information and log every promise
- Keep eBay offers within approved pricing guidelines
- Invent missing part data or fitment
- Update a status that wasn't provided or authorized
- Commit to refunds, disputes or nonstandard terms without escalating
- Put social media tasks ahead of customer cases
- Share customer or company data outside approved systems
Daily standards and reviews
Every support role uses the same daily checklist and quarterly review.
The Admin Department
Admin keeps the company running for everyone else: every employee hired properly, paid correctly and able to work without interruption.
People
- Recruitment & onboarding
- 201 files & contracts
- Attendance, leave & evaluations
- Handbook & amendments
Office
- Filing & document control
- Vendors & supplies
- Permits & submissions
- Executive assistance
Systems
- Accounts & access
- Workstations & licenses
- Servers, network, VPN
- Internal apps
Money
- Bookkeeping & reconciliation
- Payroll & contributions
- Billing & payables
- BIR filings
Admin handles personal and financial information about every employee. Share it only with people who need it for their job.
Your role
Select the position in your contract to see your duties, workflow and how you're measured.
The payroll cut-off handoff
HR and Finance share payroll. HR validates time, leave and overtime; Finance computes, files and pays. Discrepancies are resolved between the two before anything is finalized.
IT: systems we run
IT keeps every department connected and secure. Changes to servers, network or licenses go through IT only.
| System | What it does | Who uses it |
|---|---|---|
| Microsoft 365 | Work email, OneDrive and SharePoint | Everyone |
| Bundy Clock | Selfie-based time logging | Everyone |
| Production Dashboard | Production tracking | Precast |
| Revit Server · Autodesk licenses · ACC | Central models, software seats, client files | Precast |
| Inventory system · eBay | Parts records, listings, offers | Inventory |
| Office network & VPN | Internet and approved remote access | Everyone |
Work email, Bundy Clock registration, workstation and department tool access ready before the start date.
On the last day: disable accounts, collect equipment, remove client access.
Daily standards and reviews
Every support role uses the same daily checklist and quarterly review.
You've finished the manual
Welcome aboard. HR can see your signed acknowledgement and the record below of every page you completed.
| Page | Title | Completed |
|---|